Gaming is meant to be fun, not stressful. Hitclup believes every player can stay in control. Use our tools and support to keep your experience healthy.
Alongside a great experience, ensuring every player's wellbeing is our responsibility
Set your own daily, weekly, or monthly deposit and betting limits. Limits take effect immediately once set. To increase a limit, a 24-hour waiting period applies.
If you feel like you need a break, you can suspend or permanently close your account at any time. Self-exclusion is available from 7 days up to 5 years. No marketing messages will be sent during this period.
Keep the session timer running to track how long you've been playing. hitclup will alert you automatically once your set time is up. Monitoring your time helps reduce the risk of playing too long.
At regular intervals, Hitclup will remind you how long you've been playing and show a summary of your wins and losses. This helps you make informed decisions.
Hitclup strictly prohibits anyone under 18 from creating an account. Age is confirmed through KYC verification. We also advise device protection measures to keep younger family members away from the platform.
If you feel your gaming is getting out of hand, our support team is always here for you. Expert counseling and referrals are also available. Asking for help is a sign of strength.
Set a daily, weekly, or monthly deposit cap. Once the limit is reached, your account will be blocked automatically.
If your losses exceed a set amount, the platform will automatically end your session.
Decide in advance how long you'll play. Once the time is up, you'll be logged out automatically.
Take a break from 24 hours up to 30 days. Your account remains active during this time, but placing bets will not be possible.
Hitclup believes that a truly responsible gaming platform has a duty that goes beyond entertainment — ensuring the well-being of its players is just as important.
Millions of people in Bangladesh see online gaming as an easy and affordable form of entertainment. But like any pastime, gaming or betting can become a problem when it goes too far. That's why hitclup has made responsible gaming a core pillar of the platform from day one.
We never want you to play with money you can't afford to lose. Responsible gaming means playing for fun, staying within your limits, and knowing when to stop.
We don't always notice when our gaming habits start heading in the wrong direction. Watch out for these warning signs:
Ask yourself the following simple questions to evaluate your gaming habits:
Setting limits on hitclup is simple. Just log in to your account, go to the "Responsible Gaming" section, and set any limit you need.
Use your mobile number and password to On the login page Sign In.
Click the profile icon in the top right corner and select "Account Settings".
Go to the "Responsible Gaming" tab to set deposit, loss, or session limits.
Daily, weekly, or monthly — choose what works for you and set your limit accordingly.
Once a limit is confirmed, it takes effect immediately. You can lower it at any time, but increasing it requires a 24-hour waiting period.
Self-exclusion is a powerful tool that lets you choose to step away from the platform — temporarily or long-term — on your own terms.
Family members are often the first to notice when a loved one's gaming habits are becoming a problem. If you think someone close to you is struggling:
Hitclup's support team can apply self-exclusion or limits to an account at a family member's request, subject to verification of the account holder's identity.
Hitclup strictly ensures that no one under 18 is able to use the platform.
To prevent your children or younger family members from accessing gaming platforms:
Acknowledging a problem and asking for help takes real courage. At Hitclup, a dedicated team is always ready to support you.
Every player's safety is our priority at Hitclup. Join today and enjoy a secure gaming experience.