Legal Document

Hitclup Terms & Conditions — Full Version in Bengali

This page contains detailed information on all Hitclup rules, account policies, bonus terms, payment regulations, and responsible gaming guidelines.

Last Updated: January 1, 2026
Published in Bengali
18+ Only
12
Total Chapters
18+
Age Limit
24/7
Support
Bengali
Language of Service

Key Terms at a Glance

Catch the key points before reading in full

Account eligibility

You must be at least 18 years old to open an account on hitclup. Only one account per person is permitted. Registering with false information will result in account closure.

Bonus terms

Every bonus has specific wagering requirements. Bonus funds cannot be withdrawn directly — you must first wager the required amount. Winnings can be withdrawn once the conditions are met.

Payment policy

Minimum deposit is ৳100 and minimum withdrawal is ৳500. All major mobile banking methods are supported, including bKash, Nagad, and Rocket. Withdrawals are typically processed within 15 minutes to 24 hours.

Security & Verification

KYC verification is mandatory for withdrawals above a certain amount. You will need to submit a copy of your National ID or passport. This process is in place to keep your account secure.

Responsible Gaming

Hitclup places the highest importance on player wellbeing. Multiple safeguards are in place, including deposit limits and self-exclusion options. If you need help, contact our support team at any time.

Prohibited Activities

Money laundering, fraud, operating multiple accounts, and bonus abuse are strictly prohibited. If any such activity is detected, the account will be terminated and the balance forfeited.

Important Notice: By creating an account on hitclup, you are deemed to have read and accepted these Terms & Conditions in full. Please read the entire document carefully before registering.

1 General Overview

These Terms and Conditions ("Terms") Hitclup ("we", "platform", "site") and all its users ("player", "you", "member"). These Terms apply to the www.hitclup.im website and all associated services.

Hitclup is an online gaming and betting platform offering casino games, Sports Betting, live games, and other entertainment services to users in Bangladesh. By using the platform, you confirm that you have read, understood, and agreed to these terms and conditions.

Along with these terms and conditions, our Privacy Policy and Responsible gaming policyapply equally. Together, these documents form the complete legal agreement.

If anything is unclear or you have questions support@hitclup.im. Our support team is available to assist you in Bengali.

2 Account Registration

To use Hitclup's services, you must create a valid account. You are required to provide accurate and complete information at the time of registration.

Information Required for Registration

  • Full Name (as shown on your National ID)
  • Active Bangladeshi Mobile Number
  • Correct Date of Birth
  • A strong password

Single Account Policy

Only one account is permitted per individual, household, or device A account may be opened. If multiple accounts belonging to the same person are detected, all accounts will be terminated and the associated balances may be confiscated.

Account Security

You are responsible for keeping your account secure. Never share your password with anyone. If you suspect unauthorized access, contact support immediately.

Registering with false or incomplete information may block your withdrawal later and result in account closure.

3 Age Requirement & Eligibility

Hitclup's services are available only to 18 years of age or older for adults only. Participation in gaming or betting by minors is strictly prohibited.

If we suspect an account holder is underage, we will immediately suspend the account and request age verification documents. If verification is unsatisfactory, the account will be permanently closed.

Geographic Eligibility

Hitclup provides services to users in Bangladesh. hitclup bears no responsibility if access is attempted from a country or region where online gaming is prohibited.

4 Deposit & Withdrawal Policy

Deposit

  • Minimum Deposit: ৳100
  • Maximum deposit: varies by account level
  • Supported methods: bKash, Nagad, Rocket, and other approved mobile banking services
  • Deposits are typically credited instantly
  • No additional charges for deposits

Withdrawal

  • Minimum Withdrawal: ৳500
  • Withdrawals are typically completed within 15 minutes and no later than 24 hours
  • Withdrawals can only be made using the same method used for the deposit
  • KYC verification may be required before your first withdrawal
  • Suspicious transactions may require additional verification
Method Deposit Withdrawal Processing Time
bKash Yes Yes Instant / 15 minutes
Nagad Yes Yes Instant / 15 minutes
Rocket Yes Yes Instant / 30 minutes
Bank Transfer Yes Yes 1–24 hours

5 Bonus & Promotion Terms

Hitclup offers a variety of bonuses and promotions. Each bonus comes with its own terms and conditions, which must be read before acceptance.

Wagering Requirements

Bonus funds cannot be withdrawn directly. To withdraw any bonus, it must be wagered a specified number of times. For example, a 10x wagering requirement means you must place a total of ৳10,000 in bets on a ৳1,000 bonus.

Important bonus terms

  • Claiming a single promotion more than once is not permitted
  • Multiple accounts from the same IP address or device are not eligible for bonuses
  • Any unused portion of a bonus will be forfeited once it expires
  • Bonuses may not apply to certain games
  • Hitclup reserves the right to modify or cancel any bonus offer at any time
Any attempt to abuse bonuses or circumvent their terms will result in bonus cancellation and may lead to account suspension.

6 Betting Rules & Game Policy

The following rules apply to all bets placed on Hitclup:

  • Once confirmed, bets cannot be cancelled or modified
  • Minimum bet for Sports Betting is ৳50
  • Bets placed before an odds change remain valid at the original odds
  • If incorrect odds are displayed due to a technical error, the affected bets may be voided
  • If a match or event is cancelled, the stake will be refunded

Casino Game Policy

All casino games are powered by an RNG (Random Number Generator) and audited by third parties. The RTP (Return to Player) rate for each game is available in the game's info section.

7 Prohibited Activities

The following activities are strictly prohibited on Hitclup:

  • Money Laundering: Using the platform for money laundering purposes
  • Fraud: Software hacking, use of bots, or any automated system
  • Multiple Accounts: Operating multiple accounts under the same person
  • Bonus Abuse: Attempting to profit from a bonus without meeting its terms
  • Using Another Person's Account: Accessing or operating another person's account
  • False Information: Providing false information during registration or the KYC process
  • Third-party funds: Depositing from another person's card or account
If any such activity is detected, the account will be immediately suspended, the balance forfeited, and legal action taken if necessary.

8 KYC Verification Process

In line with international anti-money laundering regulations, Hitclup requires KYC (Know Your Customer) verification under certain circumstances.

When is KYC required?

  • For your first withdrawal
  • If monthly withdrawals exceed the specified limit
  • If suspicious activity is detected
  • When account information verification is required

Required Documents

  • Clear photos of both sides of your National ID card (NID)
  • Passport (as an alternative)
  • Selfie Photo (if required)

KYC documents are typically verified within 24 hours. Withdrawals may be temporarily placed on hold during the verification process.

9 Responsible gaming policy

Hitclup believes gaming is for entertainment, not hardship. We are committed to supporting the mental wellbeing of every player.

Protection Tools

  • Deposit Limit: Set daily, weekly, or monthly deposit limits
  • Betting Limits: Set a maximum limit on single bet amounts
  • Session limit: Set a daily limit on how long you play
  • Self-Exclusion: Temporarily suspend your account for a set period
  • Permanent closure: You can permanently close your account at any time

For more details, visit our Responsible Play Visit the page.

10 Account Suspension & Termination

Hitclup reserves the right to suspend or terminate any account without prior notice in the following circumstances:

  • Breach of any provision of these Terms
  • Suspected fraud or money laundering
  • Registering with false information
  • Managing Multiple Accounts
  • Failure or rejection of KYC verification
  • Accounts that have been inactive for an extended period (more than 12 months)

Balance after account termination

Balances from accounts terminated for violating the terms will not be refunded. However, valid balances from voluntarily closed or inactive accounts may be returned, subject to KYC verification.

Inactive Account Policy

An account will be marked inactive after 12 consecutive months with no transactions. A monthly maintenance fee may be deducted from inactive accounts. Balances may be forfeited after three years of inactivity.

If you wish to close your account yourself support@hitclup.imSend a request to close your account. If you have a remaining balance, the account will only be closed after the withdrawal process is completed.

11 Privacy & Data Protection

Protecting your personal information is our top priority. For details on how we collect, store, and use your data, please see our Privacy Policyis discussed in detail.

Data Sharing Policy

Hitclup does not sell your personal information to any third party. Your data may be shared in the following circumstances:

  • Due to legal obligations or government directives
  • To process transactions with payment providers
  • With fraud prevention agencies for security purposes

All data is protected by SSL encryption and stored on secure servers.

12 Right to amend terms and conditions

Hitclup reserves the right to modify these Terms and Conditions, in whole or in part, at any time. When changes are made:

  • The update date will be published on the website
  • You may be notified via your registered mobile number or email address for any important changes.
  • Continued use of the platform after any changes takes effect constitutes your acceptance of the updated terms

Dispute resolution

If a dispute arises, please first attempt to resolve it through our support channels. We are always willing to work things out through discussion. If unresolved, the dispute will be settled through mutually agreed mediation.

Contact

For any questions regarding these terms, please contact us:

  • Email: support@hitclup.im
  • Live Chat: Available at the bottom-right corner of the site (24/7)
  • Help Center: /help-center
The Bengali version of these terms and conditions is the primary document. In the event of any dispute, the Bengali version shall be considered final.

Done reading the terms? Come join us!

Sign up at hitclup, claim a 100% bonus on your first deposit, and unlock a world of 500+ games.

Deposit via bKash & Nagad Withdraw in 15 minutes 24/7 Bengali support
বাংলা